For your convenience, all ticket orders will be available for pick-up one hour before all show-times at the performance venue (Ewing Theatre or Center for the Performing Arts Theatre).
ALL SALES ARE FINAL- NO REFUNDS WILL BE GIVEN.
All exchanges are based on availability and must include the actual paper tickets, if they have been received.
Non Season Subscription — Exchanges are $2 per ticket up to 48 hours before the show; after, there is a $5 per ticket charge.
After a performance begins, NO exchanges are possible.
Shows and events begin on time. Allow at least 15 minutes to park, collect tickets, and be seated in the theater before the performance.
Seating assignments are valid only until curtain time. Latecomers will be seated only during an appropriate break in the play's action in available seats, as determined by the house manager. This may not be until intermission.
Due to the unpredictability of central Illinois weather, we will not make an early cancellation decision prior to 5 p.m. on the day of a performance. At 5 p.m., we will post on our website and Facebook whether we will be canceling the show or moving forward with the performance as planned.
In the case of rain during the performance, every effort will be made to complete the show, even through light showers. Should any performance be rained out before the first intermission, patrons have 2 business days to exchange their ticket(s) for another performance. If a performance is stopped after the first intermission, the evening will be considered complete and NO ticket exchanges will be made.