Please wear comfortable clothes and pack an umbrella when there are clouds.
Due to the unpredictability of central Illinois weather, we will not make an early cancellation decision prior to 5 p.m. on the day of a performance. We will post on our Facebook page whether we will be canceling the show or moving forward with the performance as planned. Please follow us on Facebook for the most up to date information. Just search for "IllinoisShakes".
Should any performance be rained out before the first intermission, patrons have 2 business days to exchange their ticket(s) for another performance through the Illinois Shakespeare Festival Box Office at (309) 438-2535. If tickets were purchased directly through Ticketmaster (via phone or online), the tickets will be refunded automatically by Ticketmaster. It takes about two weeks for the refund process to be completed. Questions regarding Ticketmaster refunds should be directed to (800) 653-8000.
In the case of rain during the performance, every effort will be made to complete the show, even playing through light showers. Should any performance be rained out before the first intermission, patrons have 2 business days to exchange their ticket(s) for another performance. If a performance is stopped after the first intermission, the evening will be considered complete and NO ticket exchanges will be made.